Domestic Patients

At BIG Hospitals, it is our goal to follow a well-organised way of receiving from the moment you check-in until the time you’re discharged by giving you a gift of stress-free healthcare journey.

Patient to bring

Click here to see the list of insurance companies empanelled :

BIG Hospitals ensures that the admission, visit, and discharge processes are organised in a hassle-free way.

Here are our visiting hour timings we strictly adhere to :

Wards:

Weekdays: 4 P.M to 7 P.M and Sundays: 11 AM to 1 PM

ICU:

All days: 12 P.M to 1 P.M and 4 P.M to 5 P.M

General Guidelines for all Visitors :

At BIG Hospitals, we value our patients and their loved ones, and we are committed to promoting a safe, restful environment which is an important part of recovery process.

Be it for a planned surgery or unexpected admission – A journey to hospital can be a daunting event for patients and their families. At BIG Hospitals, we aim to provide the best hospital journey and enhancing your care. We always encourage our patients to know about the entire hospital stay process from the condition, diagnosis, treatment to post-hospitalisation care for their better understanding.

Here is the list of practices you can follow for a stress-free and safe hospital stay.

1. Time to contact Insurance Company

When you go to avail the medical services at BIG Hospitals,

2. Treatment

You should know about the treatment been given to you, duration of the treatment, risks and benefits, and follow-up check-ups. Please consult your respective doctors for more info.

3. Medications

Get the complete medication list that you are currently following and carry this list each time you see a health provider, including allergies to any medicines or dyes/contrast medium.

4. Tests and Surgery

5. What to Bring

6. Your Room

At BIG Hospitals, you will be provided a room based on your booking, availability on the day of your admission. All rooms are furnished with an adjustable bed, television, and you are assured to have a pleasant stay in a calm and relaxed environment.

7. Your Meals

We are committed to offering food to all patients that are hygienically processed and of high nutritional value.
Tailored as per the needs of the patients on day to day basis
No outside food is permissible within the campus. However, we have an in-built cafeteria for patients’ visitors/attendees.

8. Your Health Care Team

At BIG Hospitals, you will be taken care with utmost care and compassion by a team of dedicated hospital-based doctors, nursing staff and allied health staff. Other medical professionals like laboratory technicians, imaging technicians, dietitians, therapists and pharmacists will also be visiting as and when required.

The best part for a patient during the hospital journey is when he/she is ready for the discharge. At BIG Hospitals, we ensure to maintain a smooth discharge process as a part of enhanced patient care.

It can normally take up to two hours to three hours to complete the discharge process. Here is a tour on patient discharge process that every patient/patient’s family needs to know:

As a patient or attendant, you are responsible :

As a patient or attendant, you have the right to :